Thank you for taking the time to e-mail AT&T in regards to your request for a device unlock code for the iPhone. My name is Malekia Green, and it will be my pleasure to assist you today.



After reviewing your e-mail, per your request for the device unlock code for the iPhone 4. I have submitted the following case number CM20120424_39959297 with an estimated resolution date of 05/2/12.



Once the case is resolved, we will be attempting to contact you by email on or before the close of the next business day Monday through Friday. This would be 9p.m Eastern Time, 8p.m Central Time, 7p.m Mountain Time, or 6p.m Pacific Time. We want to ensure that we provide you with total resolution for your concerns. Thank you for your patience.



Sergey, I hope that the information provided has been helpful and has resolved all of your questions. Should you have additional concerns or questions about this issue please reply to this email. If you need to contact us again regarding a new issue please send us another email.



I encourage you to visit our web site (http://www.att.com/wireless) often to shop for new product and service offerings.



Sincerely,

Malekia Green

AT&T

Online Customer Care Professional