Только что купил Infinity slim Plus и Auto pinout Adopter (он же PinFinder Adapter) к нему, при попутке регистрации через EmeraldaClient v15 выдаёт следующее:
.....Locating Emeralda server...
Emeralda server address found.
Connecting to Emeralda server...
Server connection successfully established.
S/N:XXXXXX, Firmware: 010C.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended. Contact to [email protected]
Disconnected....

При запуске DongleManager (свежескачанного) , и запуске опции "Read dongle S/N,support area information,change dongle parameters"
выдаёт следующую информацию:
...Dongle serial No (S/N): XXXXXX
Firmware version: 010C.02
Smart-card status: activated
Smart-card Registration/Firmware upgrade required
"UK edition" status: Off
Last launched application: 0023 v.0109
Support area: http://www.infinity-box.com
- Username: XXXXXXX
- Password: XXXXXXX
Dongle parameters checksum: XXXXXX

- If you can't login into support area: contact to [email protected]
- If you have problems during start software at first time: upgrade Dongle firmware.

Как я понимаю из лога карта уже была зарегистрирована реселлером, или я не прав?

в том же DongleManager при запуске опции "Register dongle,Upgrade dongle software,Activate modules" без выбора активации PinFinder Adapter выдаёт следующее:
...----------Process started:19:55:43----------
Locating server...
Server#1 address found.
Connecting to server#1...
Server connection successfully established.
S/N: XXXXXX, Firmware: 010C.02
Authenticating on server...
Authentication stage error: Server reported error:[0006] Your account is suspended: read previous error messages carefully and contact to [email protected]

В чём камень преткновения господа инженеры?