та же проблема уже 2-й день (антивирус, файрвол выключены):

Dongle serial No (S/N): 10BF****
Firmware version: 0104.02
Smart-card status: activated
Smart-card Registration/Firmware upgrade required
"UK edition" status: Off
Last launched application: 001F v.0217
Support area: http://www.infinity-box.com
- Username: VFPY****
- Password: SBMV****
Dongle parameters checksum: 6A4852

- If you can't login into support area: send e-mail with this info to [email protected]
- If you have problems during start software at first time: upgrade dongle firmware.
---------------------

Dongle Manager [Infinity Box] v1.19
----------Process started:10:14:26----------
Locating Emeralda server...
Emeralda server#1 address found.
Connecting to Emeralda server#1...
Connection to server#1 failed. Socket Error # 10060
Connection timed out.
Emeralda server#2 address found.
Connecting to Emeralda server#2...
Connection to server#2 failed. Socket Error # 10060
Connection timed out.
Emeralda server#3 address found.
Connecting to Emeralda server#3...
Connection to server#3 failed. Socket Error # 10060
Connection timed out.