shirokov
29.12.2006, 12:15
If you have a problem with your P-Key, here is a small F.A.Q
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I would like to create this thread with a small F.A.Q for customers wich face problem with pkey.
There could different problems, please read the F.A.Q below and find out wich problem you are facing, than try to solve it in the way we suggest in our F.A.Q. If your problem still can not be solved, post in this thread and we will help you as soon as possible.
Question: I get follow message "Pkey init failed"
Solution: your pkey is not active, in this case contact your reseller or contact me by pm with your pkey serial number.
Question: I get follow message "Can not connect to server"
Solution: Shut down firewall or check your internet connection.
Question: I get follow message "Pkey not detected"
Solution: There are 3 possible cause why you get this message. Those 3 could be:
a) pkey driver not installed, go to http://files.odeon.cn/pkeydriver.rar download and install it
b) pkey card reader is damaged, contact your reseller for replacement of card reader
c) JAF smart card is damaged, contact your reseller and ask for replacement
Question: Where i can find my pkey serial number?
It is located on the WHITE site of your pkey reader. It is a silver sticker with black printed barcode and a 8 characters hexdecimal number
Those problems are the most i faced every day, if some of you have a different error, please post here. Other threads regarding pkey problem, will be closed. It is the best way posting in one thread, this can help a lot of users with similar P-Key problems. Thanks for understanding.
--------------------------------------------------------------------------
I would like to create this thread with a small F.A.Q for customers wich face problem with pkey.
There could different problems, please read the F.A.Q below and find out wich problem you are facing, than try to solve it in the way we suggest in our F.A.Q. If your problem still can not be solved, post in this thread and we will help you as soon as possible.
Question: I get follow message "Pkey init failed"
Solution: your pkey is not active, in this case contact your reseller or contact me by pm with your pkey serial number.
Question: I get follow message "Can not connect to server"
Solution: Shut down firewall or check your internet connection.
Question: I get follow message "Pkey not detected"
Solution: There are 3 possible cause why you get this message. Those 3 could be:
a) pkey driver not installed, go to http://files.odeon.cn/pkeydriver.rar download and install it
b) pkey card reader is damaged, contact your reseller for replacement of card reader
c) JAF smart card is damaged, contact your reseller and ask for replacement
Question: Where i can find my pkey serial number?
It is located on the WHITE site of your pkey reader. It is a silver sticker with black printed barcode and a 8 characters hexdecimal number
Those problems are the most i faced every day, if some of you have a different error, please post here. Other threads regarding pkey problem, will be closed. It is the best way posting in one thread, this can help a lot of users with similar P-Key problems. Thanks for understanding.